Terms and Conditions
Effective: 18 August 2026 · Crewnetic business platform
1. Provider and scope
These Terms apply to Crewnetic, provided by Philipp Britz, Meißenwies 5, 66123 Saarbrücken, Germany. The service is intended exclusively for businesses, legal entities under public law and freelancers acting in a self-employed or commercial capacity. It is not offered to consumers.
2. Service
Crewnetic provides a web and app platform for event staffing, freelancer profiles, requests, applications, bookings, communication, documents, time tracking and billing support. The available features depend on the selected plan. Crewnetic is not a party to contracts between event companies and freelancers.
3. Registration and accounts
Users must provide complete and accurate information, protect their login details and report unauthorised use without delay. Invitations may only be sent where there is a legitimate business relationship with the inviting company.
4. Contract and trial
The service agreement starts when registration is completed and these Terms are accepted. Paid company plans begin with an explicitly labelled paid order. A trial does not convert into a paid plan without an express paid order.
5. Prices and billing
The net prices displayed during checkout apply, plus statutory VAT. Billing period, due date and payment method depend on the selected plan. In case of overdue payment, Crewnetic may restrict access after reasonable notice.
6. User obligations
Users must not publish unlawful or misleading content, infringe third-party rights or misuse the platform. Event companies and freelancers remain responsible for assignment conditions, remuneration and all tax, trade, social-security, health-and-safety and other legal obligations.
7. Availability and changes
Crewnetic aims for high availability but does not guarantee uninterrupted access. Maintenance, security measures and events outside our control may cause restrictions. Features may evolve provided the essential contractual benefit is not unreasonably impaired.
8. Content and usage rights
Users retain their rights in uploaded content and grant Crewnetic the limited rights required to store, display, transmit and process it for the duration and purpose of the agreement. Users confirm that they are entitled to grant these rights.
9. Privacy and confidentiality
Personal data is processed according to the Privacy Policy. Users processing third-party data must ensure they have a lawful basis. Non-public information about other users must be treated confidentially.
10. Liability
Crewnetic has unlimited liability for intent, gross negligence, injury to life, body or health and where required by mandatory law. For slight negligence involving essential contractual duties, liability is limited to foreseeable, typical loss; otherwise it is excluded. Crewnetic is not liable for the selection, conduct, performance or solvency of other platform users.
11. Term and cancellation
Free accounts may be closed at any time. The term and cancellation period of paid plans are shown in the order summary. The right to terminate for cause remains unaffected. After termination, data is deleted or restricted in line with statutory retention duties and the Privacy Policy.
12. Suspension
Crewnetic may suspend accounts where there are concrete indications of legal violations, security risks, abuse or material breach. Where possible, users will first be given an opportunity to respond or remedy the issue.
13. Changes to these Terms
Changes will be announced in text form with reasonable notice. Material adverse changes require express consent or allow termination before they take effect.
14. Final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Where the user is a merchant or public-law entity, Saarbrücken is the place of jurisdiction. Mandatory statutory jurisdictions remain unaffected.